Privacy Policy

1. Overview

AutoRecruit Live ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered voice recruitment services.

Key Points

We are DPDPA,GDPR, CCPA, and SOC 2 compliant. We never sell your personal data to third parties, and you have full control over your information at all times.

This policy applies to all users of our services, including candidates participating in voice interviews and organizations using our recruitment platform.

2. Information We Collect

We collect information to provide and improve our AI recruitment services. The types of information we collect include:

Personal Information

Contact Information: Name, email address, phone number
Professional Information: Job title, company, work experience, skills
Account Information: Username, password, profile preferences
Communication Records: Support tickets, feedback, and correspondence

Voice and Interview Data

Voice Recordings: Audio recordings of candidate interviews (with explicit consent)
Interview Responses: Transcribed text from voice interactions
Performance Metrics: Interview scores, evaluation results, and analytics
Technical Data: Call quality, duration, and system performance metrics

Usage and Technical Information

Device Information: IP address, browser type, operating system
Usage Analytics: Pages visited, features used, time spent on platform
Log Data: Server logs, error reports, and security events

3. How We Use Your Information

We use collected information for the following purposes:

Service Provision

Conducting AI-powered voice interviews and candidate screenings
Generating interview reports and candidate evaluations
Providing recruitment analytics and insights to employers
Facilitating communication between candidates and employers

Platform Improvement

Training and improving our AI models and algorithms
Enhancing voice recognition and natural language processing
Developing new features and functionalities
Conducting research and analytics to improve service quality

Communication and Support

Providing customer support and technical assistance
Sending service updates, security alerts, and important notices
Responding to inquiries and feedback
Delivering marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

With Your Consent

Sharing candidate information with employers when explicitly authorized
Providing interview results to authorized recruiters and hiring managers
Integrating with third-party HR systems as requested

Service Providers

Cloud hosting and infrastructure providers
Analytics and monitoring services
Customer support and communication tools
Payment processing services (for billing purposes)

Legal Requirements

Compliance with applicable laws and regulations
Response to legal requests, court orders, or government inquiries
Protection of our rights, property, or safety
Prevention of fraud or illegal activities

5. Data Security

We implement industry-standard security measures to protect your information:

Security Measures

All data is encrypted in transit and at rest using AES-256 encryption. We maintain SOC 2 Type II certification and conduct regular security audits.

Encryption: End-to-end encryption for all voice communications and data storage
Access Controls: Role-based access with multi-factor authentication
Network Security: Firewalls, intrusion detection, and monitoring systems
Regular Audits: Third-party security assessments and penetration testing
Employee Training: Regular security awareness training for all staff
Incident Response: Comprehensive procedures for security incident handling

6. Your Rights and Choices

You have several rights regarding your personal information:

GDPR Rights (EU Users)

Right to Access: Request copies of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Opt-out of certain data processing activities

CCPA Rights (California Users)

Know what personal information is collected and how it's used
Delete personal information (with certain exceptions)
Opt-out of the sale of personal information (we don't sell data)
Non-discrimination for exercising privacy rights

How to Exercise Your Rights

To exercise any of these rights, please contact us at support@autorecruit.live or use our data subject request portal. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage:

Types of Cookies

Essential Cookies: Required for basic functionality and security
Performance Cookies: Help us understand how users interact with our platform
Functional Cookies: Enable enhanced features and personalization
Analytics Cookies: Provide insights into usage patterns and improvements

Cookie Management

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality.

8. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy:

Account Data: Retained while your account is active and for 3 years after closure
Interview Recordings: Retained for 2 years or as specified in customer agreements
Usage Analytics: Aggregated data retained for 5 years for product improvement
Legal Compliance: Some data may be retained longer to comply with legal requirements

Automatic Deletion

We automatically delete voice recordings and personal data according to our retention schedule unless you request earlier deletion.

9. International Data Transfers

AutoRecruit AI operates globally, and your information may be transferred to and processed in countries other than your own:

We use Standard Contractual Clauses approved by the European Commission
All international transfers comply with applicable data protection laws
Data processing agreements ensure adequate protection levels
You can request information about specific transfer mechanisms